Privacy Policy

This policy explains how TutorPro.ai (“TutorPro,” “we,” or “us”) handles information when you use tutorpro.ai, the TutorPro iOS or Android app, or contact support. TutorPro provides SAT and ACT practice, diagnostics, progress tracking, and AI tutoring.

Depending on the features you use, we collect:

• Account information: name, email address, authentication provider, account ID, and profile image if supplied by you or your sign-in provider.
• Study activity: diagnostic and practice answers, scores, time spent, progress, mastery data, streaks, and estimated scores.
• AI tutor content: questions, conversation history, feedback, and images you choose to upload for an explanation.
• Purchase information: plan, product and transaction identifiers, subscription status, expiration date, and receipt or purchase-token data needed to validate a purchase. Apple, Google, or Stripe processes payment details; TutorPro does not store full card numbers.
• Technical and usage information: IP address, browser or device type, app and page activity, crash or diagnostic data, cookies or similar local storage, and mobile advertising identifiers when available and permitted.
• Support information: your email address and the content of messages you send us.

We use information to:

• create and secure accounts, authenticate users, and provide requested features;
• save results, personalize practice, track progress, and generate AI tutor responses;
• process, validate, restore, and manage subscriptions and purchases;
• provide support and send service-related communications;
• measure product performance, troubleshoot problems, prevent fraud or abuse, and improve TutorPro; and
• show ads to free mobile-app users as described below.

The free mobile app uses Google AdMob to display ads. AdMob may process device information, IP address, advertising identifiers, and ad interactions to deliver, measure, secure, and limit ads. On iOS, TutorPro asks for system tracking permission before requesting personalized ads. If permission is not granted, TutorPro requests non-personalized ads. Availability and consent requirements can vary by location and platform settings.

The website uses Google Analytics to understand page visits and product usage. Google Analytics may use cookies or similar technologies and process technical and interaction data. You can manage cookies in your browser and manage Google ad personalization through your Google account.

Learn more about how Google handles information in services that use Google technology at policies.google.com/technologies/partner-sites.

We share information only as needed with service providers that help operate TutorPro, including:

• our Supabase-compatible authentication and database infrastructure;
• Anthropic, which processes AI tutor prompts, conversation context, and optional question images to generate responses;
• Google Analytics and Google AdMob for the purposes described above;
• Apple, Google, and Stripe for authentication, purchases, subscriptions, and payment processing; and
• Cloudflare and other infrastructure providers for hosting, delivery, security, and operations.

We may also disclose information when required by law, to protect users or the service, or as part of a merger, financing, acquisition, or sale of assets. We do not sell personal information for money.

We generally retain account and study data while your account is active and for as long as reasonably necessary to provide TutorPro. If you delete your account, we delete or de-identify associated account, study, and conversation data, subject to limited backup, fraud-prevention, transaction, tax, accounting, dispute, or legal-retention needs. Apple, Google, Stripe, Google Analytics, and Google AdMob retain information under their own policies.

You can update some account information in TutorPro settings. You can permanently delete your account and associated TutorPro data from Settings → Delete Account. If you cannot sign in, email support@tutorpro.ai from the address connected to your account. Depending on where you live, you may also have rights to request access, correction, deletion, or a copy of personal information, and to appeal or complain to a regulator.

Deleting a TutorPro account does not cancel a subscription billed by Apple or Google. Cancel those subscriptions in the applicable store account settings.

TutorPro is intended for SAT and ACT learners and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 provided personal information, contact us so we can investigate and delete it. A parent or legal guardian should supervise a minor’s use of TutorPro and any purchase.

We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security. TutorPro and its service providers may process information in the United States and other countries where they operate.

We may update this policy as TutorPro changes. We will post the new effective date here and provide additional notice when required by law.

For privacy questions or requests, email support@tutorpro.ai.